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The Zappos Culture… a Culture That Builds the Brand Branding Your Business … a Stellar Example from the Coke Brand

Why Is Customer Social Engagement So Important?

By Mike Schoultz · Leave a Comment ·
social engagement

Is your business putting a priority on social engagement?

 

 

Does your business put high value on customer social engagement ? Why?  We believe the answer is very simple.  Customer social engagement is the absolute foundation of customer relationships. And customer relationships build trust.

 

And trust is THE most important factor why customers select  companies with whom to do business.

 

So what is the best way to build customer relationships?

 

Customer social engagement.

 

It is not rocket science. Call Digital Spark Marketing for a  free consultation, where we can give you some easy ways to train your customer facing employees … or ask us about our employee workshops. For more reading on customer engagement, click here. 

 

Image credit:  Hubspot slideshare briefing

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Tagged with: build customer relationships • customer engagement • customer relationships • customer trust • social engagement 
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